> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/day-to-day-operations.md).

# Day-to-day operations

- [Products (archived)](https://docs.flowretail.com/docs/day-to-day-operations/products-archive.md)
- [Product Types](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/product-types.md)
- [Product Groups](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/product-groups.md)
- [Brands](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/brands.md)
- [Adding products](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/adding-products.md)
- [Linked products](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/linked-products.md)
- [Product Images](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/product-images.md): Add product images to any of your products with ease.
- [Properties](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/properties.md)
- [Categories](https://docs.flowretail.com/docs/day-to-day-operations/products-archive/categories.md)
- [Products](https://docs.flowretail.com/docs/day-to-day-operations/products.md)
- [Catalog Setup](https://docs.flowretail.com/docs/day-to-day-operations/products/catalog-setup.md)
- [Product Groups](https://docs.flowretail.com/docs/day-to-day-operations/products/catalog-setup/product-groups.md)
- [Brands](https://docs.flowretail.com/docs/day-to-day-operations/products/catalog-setup/brands.md)
- [Properties](https://docs.flowretail.com/docs/day-to-day-operations/products/catalog-setup/properties.md)
- [Product Types](https://docs.flowretail.com/docs/day-to-day-operations/products/catalog-setup/product-types.md)
- [Adding products](https://docs.flowretail.com/docs/day-to-day-operations/products/adding-products.md)
- [Product fields reference](https://docs.flowretail.com/docs/day-to-day-operations/products/adding-products/product-fields-reference.md): Every field on a product, what it does, and which ones are required.
- [Configurable products](https://docs.flowretail.com/docs/day-to-day-operations/products/adding-products/configurable-products.md): Sell one product in several sizes or colours, using a master product and its variants.
- [Package products](https://docs.flowretail.com/docs/day-to-day-operations/products/adding-products/package-products.md): Sell several products as one item, and understand how the package price is split across what is inside it.
- [Product images](https://docs.flowretail.com/docs/day-to-day-operations/products/product-images.md): Add images to products, which format to use, and where they show up.
- [Linked products](https://docs.flowretail.com/docs/day-to-day-operations/products/linked-products.md): Link accessories, insurance, services, spare parts, alternatives or auto-added products to a product.
- [Categories](https://docs.flowretail.com/docs/day-to-day-operations/products/categories.md): Group products into quick-access buttons for staff in the Client.
- [Prices](https://docs.flowretail.com/docs/day-to-day-operations/prices.md)
- [Setting prices](https://docs.flowretail.com/docs/day-to-day-operations/prices/setting-prices.md)
- [How cost price is calculated](https://docs.flowretail.com/docs/day-to-day-operations/prices/how-cost-price-is-calculated.md): What moves a product's average cost, what leaves it alone, and how the weighted average is worked out.
- [Using Price lists](https://docs.flowretail.com/docs/day-to-day-operations/prices/using-price-lists.md)
- [Calculation factor](https://docs.flowretail.com/docs/day-to-day-operations/prices/calculation-factor.md): Automatic price suggestion based on gross margin.
- [Stock](https://docs.flowretail.com/docs/day-to-day-operations/stock.md)
- [Adding stock to products](https://docs.flowretail.com/docs/day-to-day-operations/stock/adding-stock-to-products.md)
- [Stocktaking](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking.md)
- [Step-by-step guide](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/step-by-step-guide.md)
- [Recounting](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/recounting.md)
- [Tips and troubleshooting](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/tips-and-troubleshooting.md)
- [Selling](https://docs.flowretail.com/docs/day-to-day-operations/selling.md)
- [Order states](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-states.md)
- [Order lines](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-lines.md): What each line on an order carries, how it is reserved against stock, and how lines relate to each other.
- [Order notes](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-notes.md): Attach notes to an order, who they are attributed to, and how they differ from product info.
- [Adding a customer to an order](https://docs.flowretail.com/docs/day-to-day-operations/selling/adding-a-customer-to-an-order.md): What changes when a customer goes on or comes off an order — and which prices survive it.
- [Payments](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments.md)
- [Payment methods](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods.md): What each payment method costs to set up and run.
- [Dintero Payment](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/dintero-payment.md)
- [Foreign Cash](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/foreign-cash.md)
- [Gift Card](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/gift-card.md)
- [Payment links](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/payment-links.md): Send your customer a link so they can pay on their own phone.
- [Cash](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/cash.md): Take payment in notes and coins at the till.
- [Adyen](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/adyen.md): Take card payments on an Adyen terminal at the till.
- [Nets](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/nets.md): Take card payments on a Nets terminal at the till.
- [Verifone](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/verifone.md): Take card payments on a Verifone terminal at the till.
- [Swedbank Pay (PayEx)](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/swedbank-pay-payex.md): Take card payments on a Swedbank Pay terminal connected to the till over your own network.
- [Stripe](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/stripe.md): Take card payments on a Stripe terminal at the till.
- [Santander](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/santander.md): Record a sale paid through Santander by entering the reference number at the till.
- [Invoice](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/invoice.md): Let a registered customer take the goods now and pay against an invoice with a due date.
- [Invoice EHF](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/invoice-ehf.md): Send the invoice electronically as a structured EHF document to the customer's e-invoice address.
- [Two Invoice](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/two-invoice.md): Invoice business customers through Two, which credit-checks the buyer and takes the invoice.
- [Softpay](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/softpay.md): Turn the phone or tablet running Flow Assistant into the card reader.
- [Vipps MobilePay](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/vipps-mobilepay.md): Your customer pays for the sale from the Vipps app on their own phone.
- [Swish](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/swish.md): Your customer pays for the sale from the Swish app on their own phone.
- [PayEx Gift Card](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/payex-gift-card.md): Sell and redeem PayEx gift cards from the till.
- [Britannia Gift Card](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/britannia-gift-card.md): Accept Britannia gift cards as payment at the till.
- [Credit Voucher](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/credit-voucher.md): Give a customer credit to spend later instead of money back.
- [Pre/part-payment](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/pre-part-payment.md): Take a deposit up front and settle the rest when the customer collects.
- [Loyalty points](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/loyalty-points.md): Let members pay with the balance they have built up in your loyalty program.
- [Payment gateway](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/payment-gateway.md): Record a payment an external checkout has already authorised, and capture it when you deliver.
- [Custom payment](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/custom-payment.md): Define your own payment methods, with your own names, rules and fields.
- [Discounts on an order](https://docs.flowretail.com/docs/day-to-day-operations/selling/discounts-on-an-order.md): The kinds of discount an order can carry, where each comes from, and how far it reaches.
- [Exchange note](https://docs.flowretail.com/docs/day-to-day-operations/selling/exchange-note.md)
- [Understanding contributions margins](https://docs.flowretail.com/docs/day-to-day-operations/selling/understanding-contributions-margins.md)
- [Order vs Receipt vs Offer](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-vs-receipt-vs-offer.md)
- [Purchase and receivement](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement.md)
- [Max/Min](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/max-min.md)
- [Purchase requests](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/purchase-requests.md): How selling something you do not have turns into a purchase order, and where to find what is waiting to be ordered.
- [Purchase order](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/purchase-order.md): What a purchase order holds, how a line's cost is built up, and what becomes the value of your stock.
- [Purchase order statuses](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/purchase-order-statuses.md): The seven states a purchase order moves through, and what each one means.
- [Receiving goods](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/receiving-goods.md): What a receivement is, which status actually moves stock and value, and what cost the goods are booked at.
- [Suppliers](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/suppliers.md): Set up the suppliers you buy from, their terms, and the price you pay per product.
- [Customers](https://docs.flowretail.com/docs/day-to-day-operations/customers.md)
- [Creating or editing a customer](https://docs.flowretail.com/docs/day-to-day-operations/customers/creating-or-editing-a-customer.md)
- [Sending SMS messages](https://docs.flowretail.com/docs/day-to-day-operations/customers/sending-sms-messages.md)
- [Customer barcode scanning](https://docs.flowretail.com/docs/day-to-day-operations/customers/customer-barcode-scanning.md)
- [Devices / terminals](https://docs.flowretail.com/docs/day-to-day-operations/devices-terminals.md)
- [Data import](https://docs.flowretail.com/docs/day-to-day-operations/data-import.md)
- [Reports](https://docs.flowretail.com/docs/day-to-day-operations/reports.md)
- [Sales reports](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports.md)
- [Quick totals](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/quick-totals.md)
- [Sold, not delivered](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/sold-not-delivered.md): Track products that have been sold but are awaiting delivery to customers.
- [Orders intake](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/orders-intake.md)
- [Accounting report](https://docs.flowretail.com/docs/day-to-day-operations/reports/accounting-report.md)


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