Using Price lists

Give the chain, a store or a single customer its own prices on selected products.

A price list holds a price per product, each valid from a set date and time. Attached to the chain, a store or a customer, it overrides the recommended retail price.

Price lists are also commonly used when using the Flow Retail Campaign extension.

What is the purpose of a price list?

To give selected products a different price for the whole chain, one store or one customer — permanently, or from a set time, as for a campaign.

On what is the price list added?

Level	Where to attach it
Chain	Flow Admin → Settings → Tenants, Basic Info tab, Price list
Store	Flow Admin → Stores, open the store, General tab, Pricelists → Sales Price List
Customer	No field in Flow Admin or Flow Client. Use a Customer import in Flow Admin → Products → Import, or the API. See below.
Campaign	In the campaign, with the Campaign extension

A customer can have one price list. To set it, import customers with the price list's ID in the pricelistUid column.

A store can also have a Purchase Price List, which holds that store's purchase prices and is used as cost price.

Which price is used

Only prices whose from date has passed count, and prices with an end date only until they end. Among prices without an end date, the one with the latest from date applies; a lower price with an end date beats it while it lasts.

1. The customer's price list always wins, even when a store or chain price is lower.

2. Otherwise the store's and the chain's price lists are taken together: the latest open-ended price from either, unless a time-limited price is lower. It is used only if it is below the recommended retail price, so by default store and chain price lists can only lower a price.

3. Otherwise the recommended retail price is used.

A chain can instead skip the comparison with the recommended retail price, so store and chain price lists can also raise a price. This is not a setting in Flow Admin.

Using price lists for price campaigns

With the Campaign extension, a campaign can use a price list: the price list holds the discounted prices, and the campaign's time period decides when they apply.

Create a price list for each campaign, add the products and campaign prices to it, and let the campaign's time period control start and end.

If you use Reprice for campaigns, it works through the same price lists and campaigns in Flow Retail.

Creating a new price list

Price lists are created in Flow Client.

1. Go to Products → Price-lists and select Create new.

2. Enter a Name and, optionally, an External ID, then select Create. Both must be unique.

3. Select Add product, search for or scan the product, and enter the New price and From date with time. Both are required.

4. Select Save and close.

To change several lines at once, select them and use Set price or Set valid from. The To date column is shown but cannot be set in Flow Client.

A price list with prices cannot be deleted. Remove its prices first.

Once created, attach the price list to the chain or a store in Flow Admin, or to customers by import.

Last updated 24.09.2026