# Using Price lists

A price list is a collection of selected products where there is a set price, and optionally a start time.

{% hint style="success" %}
Price lists are also commonly used when using the Flow Retail Campaign extension.
{% endhint %}

## What is the purpose of a price list?

The purpose of a price list is to be able to set custom prices on various levels, either for a time-limited period (typically when working with campaigns) or to let for example a specific customer have its own prices on a set of pre-defined products.

## On what is the price list added?

A price list can be added to both the chain itself, each individual store, and to each individual customer. It can also be added to a campaign if you use the Flow Retail Campaign extension.

If there are price lists active, on for example both the store and on the selected customer, then it is always the price on the "nearest" price list to the customer that will be used. So, in this case the price on the price list attached to the customer is the one being used, even if the price on the store might be lower.

## Using price lists for price campaigns

If you use the Campaign extension, you can quickly create campaigns by adding a bulk of products all having custom discounted sales prices to a price list.

The price list campaign type can then be set to be active from/to a defined time period, down to the minute.

{% hint style="success" %}
If you use Reprice as your campaign solution, it will also use the price list + campaign functionality in Flow Retail.
{% endhint %}

{% hint style="info" %}
Create a price list for each campaign you have, and add the products and custom prices for the campaign, with an expiry date and time.
{% endhint %}

## Creating a new price list

Price lists are created in the client.

1. Navigate to Products > Price lists
2. Create new Price list
3. Add products to the price list by searching on the SKU or name. Optionally set a start time
4. Save the Price list

Once the Price list has been created, it can be attached to either a store and/or a customer from **Backoffice**.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.flowretail.com/docs/day-to-day-operations/prices/using-price-lists.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
