Linked products

Flow Retail supports linking various types of products to a specific product, like accessories or spare parts.

This is super-handy for remembering to recommend relevant accessories to the customer.

With the Auto-Add link type you can also automatically add a product to the order based upon another product. This is extra handy when selling for example soda/drinks and wanting to add a bottle deposit fee product, or some other type of fee related to a specific product, like enviromental fee, etc.

How do I add linked products to a product?

Simply go to the relevant product in Backoffice, and find the Linked products tab. Here you can add the various linked products as you want.

What are the different product link types?

Linked product type	Description
Accessories	Linked accessories appears once a product is being added to an order. One can any number of accessories to an order. Accessories will be kept on the order even though the original product is being removed.
Services	Linked service products can be anything from assembling to delivery.
Insurance	Linked insurance products will appear once a product is being added to an order. One can only select one insurance product to the order. If the relevant product is being removed from the order, the insurance product is also automatically removed.
Spare parts	Linked spare parts are mainly used in the Service system to display relevant spare parts to a specific product.
Auto-add	Linked auto-add products are automatically added to the order based upon the original product being actually added. These products are also automatically removed once the original product is being removed.