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Product Types

Understanding product types is crucial for managing your products effectively in Flow Retail. Different product types handle inventory, sales, and deliveries in specific ways.

This guide explains each product type clearly, helping you manage your products efficiently.

Most retailers sell physical products with a specific stock / inventory, and use the Stock Controlled product type.

If you are unsure which product type to use, reach out to one of our retail specialists.

Stock Controlled

This is the most common product type. Stock controlled products are physical items with tracked inventory.

To sell these products, you must register stock either through Purchase Orders, ERP integrations, or XLSX spreadsheet imports.

Must be delivered out

Flow Retail tracks delivery for all stock controlled products.

Delivery can happen immediately upon sale or at a later time, such as customer pickup or home delivery.

You cannot deliver out a stock controlled product if there is no stock available.

Examples: Phones, shoes in specific sizes, screwdrivers, etc.

Not Stock Controlled

Not stock controlled products function similarly to stock controlled products, but without inventory tracking. These products can also be reserved, and delivered out at a later stage.

Examples: Shopping bags or small accessories kept in large quantities without detailed stock tracking.

Non-Physical

Non-physical products are intangible items or services without physical delivery. They are always delivered out immediately after they are sold, and so cannot be sold and delivered at a later time.

Examples: Software licenses, shipping fees, service charges, and other virtual or intangible products.

Configurable / Variant

Configurable products organize related stock controlled products under a single "virtual" product for easier management.

Creating a configurable product:

  • First, create individual stock controlled products with specific properties (e.g., "Color," "Size").

  • Next, create a configurable product by selecting which properties will define its variants.

Important: You cannot change the properties defining variants after creating the configurable product. To adjust later, delete and recreate the product with the new properties.

Examples: Sweaters or shoes in various sizes and colors.

Bundle / Product Sets

Bundles group multiple predefined products together, either with fixed content or customizable options.

  • Fixed Price Bundle: Content and pricing are locked, no customer customization.

  • Dynamic Price Bundle: Customers can customize bundle contents, affecting the total price.

Gift Card

The gift card product type is exclusively used for Flow Retail Gift Cards and requires additional configuration before use.

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