> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/britannia-gift-card.md).
# Britannia Gift Card
Accept Britannia gift cards as payment at the till.
## What is this?
Britannia Gift Card lets you accept gift cards issued for Britannia hotels and spa as payment. At the till it is called **Britannia giftcard**.
Flow Retail only redeems these cards. They are issued by Britannia, not sold from your till, so all you need is the card's ID.
## How does it work?
On **Choose payment method**, pick the method, fill in **Britannia giftcard ID**, then select **Check balance**. Flow Retail asks Britannia what is left on the card and shows it. Until that lookup succeeds you cannot complete the payment.
Only the amount you settle is drawn from the card, so a card with more on it than the sale needs keeps the difference for next time. If the card does not hold enough for the amount you entered, the payment is refused.
{% hint style="warning" %}
A Britannia gift card cannot be used to pay money back. Refund on another payment method instead.
{% endhint %}
## How do we get started?
Enter the **Britannia Username** and **Britannia Password** you get from Britannia under **Admin → Settings → Extensions**.
Then add the payment method under **Admin → Settings → Payment Methods**, and set it Active on every store that should accept it.
*Last updated 17.09.2026*
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