Stripe

Take card payments on a Stripe terminal at the till.

What is this?

The Stripe extension lets you take card payments on a Stripe terminal connected to a till. The cashier sees it as Stripe terminal, in both Flow Client and Flow Assistant.

How does it work?

Each till is paired with one terminal, and a till can only carry one terminal brand at a time.

Register the sale as normal and choose Stripe terminal. Flow Retail sends the amount to the paired terminal, the customer pays there, and the till shows the terminal's status messages as the payment runs.

A Stripe refund must point at the original transaction. Refund from the order the customer paid on, and the money goes back to the card that paid — no card needed at the till.

How do we get started?

Ask us to switch on the Stripe extension for your organization. Everything after that is yours to do.

Add the Stripe payment method under Admin → Settings → Payment Methods.

Then, for each store: add the extension under Admin → Stores → [store] → Extensions and fill in the Account ID from your Stripe account, activate the payment method under Payment Methods, and open each till under Tills to set Payment Terminal to Stripe and enter the Stripe Terminal ID.

The payment method stays hidden on a till until both the terminal type and the terminal ID are set.

Last updated 17.09.2026