> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/verifone.md).
# Verifone
Take card payments on a Verifone terminal at the till.
## What is this?
The Verifone extension lets you take card payments on a Verifone terminal connected to a till. The cashier sees it as **Verifone terminal**, in both Flow Client and Flow Assistant.
## How does it work?
Each till is paired with one terminal, and a till can only carry one terminal brand at a time.
Register the sale as normal and choose **Verifone terminal**. Flow Retail sends the amount to the paired terminal, the customer pays there, and the till shows the terminal's status messages as the payment runs.
{% hint style="info" %}
A Verifone refund must point at the original transaction. Refund from the order the customer paid on, and the money goes back to the card that paid — no card needed at the till.
{% endhint %}
## How do we get started?
Ask us to switch on the Verifone extension for your organization. Everything after that is yours to do.
Add the Verifone payment method under **Admin → Settings → Payment Methods**.
Then, for each store: add the extension under **Admin → Stores → \[store] → Extensions** and fill in the **User UID**, **API Key** and **Entity ID** from your Verifone account, activate the payment method under **Payment Methods**, and open each till under **Tills** to set **Payment Terminal** to Verifone and enter the **Verifone Terminal POI ID**.
The payment method stays hidden on a till until both the terminal type and the POI ID are set.
*Last updated 17.09.2026*
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