Loyalty Program
LoyaltyProgram
Search for (look up) a loyalty program membership. The preferred and main search criteria is mobile number, but email can be used when mobile number is not available.
Country code must be with a plus sign, e.g. +47 for Norway. If country code is missing, the default country code of the tenant is used.
Accesstoken recevied after user login with a deviceToken
Reference to a tenant.
^[A-Za-z0-9-_]+full mobile number or email
Example response
POST /v2/tenants/{tenantUid}/customers/loyalty/search HTTP/1.1
Host: api.flowretail.com
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 16
{
"query": "text"
}Example response
{
"items": [
{
"loyaltyId": "text",
"firstName": "text",
"lastName": "text",
"address": "text",
"postalCode": "text",
"city": "text",
"countryCode": "text",
"email": "text",
"mobile": "text",
"consents": [
"text"
],
"customerUid": "text",
"origin": "text",
"displayName": "text"
}
]
}Enroll new customer to loyalty program. If the mobile number is not in the country of the tenant you must add the country code (e.g. +358 for Finland). The store is where the enroll was made from.
Accesstoken recevied after user login with a deviceToken
Reference to a tenant.
^[A-Za-z0-9-_]+^[A-Za-z0-9-_]+No Content
No content
POST /v2/tenants/{tenantUid}/customers/loyalty HTTP/1.1
Host: api.flowretail.com
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 62
{
"mobile": "text",
"mobileCountryCode": "text",
"storeUid": "text"
}No Content
No content
Get loyalty program member details for customer
Get loyalty program member details for customer.
Accesstoken recevied after user login with a deviceToken
Reference to a tenant.
^[A-Za-z0-9-_]+Reference to a Customer.
^[A-Za-z0-9-_]+Example response
ISO 3166-1: 2 characters representation of country
^[A-Za-z0-9-_]+Ledger number must be a valid number with possible leading zeros
^[A-Za-z0-9-_]*VAT identification number for value added tax reporting purposes.
GET /v2/tenants/{tenantUid}/customers/{customerUid}/loyalty HTTP/1.1
Host: api.flowretail.com
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
Example response
{
"address": "text",
"city": "text",
"companyName": "text",
"countryCode": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"customerUid": "text",
"customerType": "COMPANY",
"email": "text",
"externalId": "text",
"firstname": "text",
"lastModifiedAt": "2026-01-01T00:00:00.000Z",
"lastname": "text",
"ledgerNumber": "text",
"mobile": "text",
"postalCode": "text",
"pricelistUid": "text",
"vatNumber": "text",
"origin": "text"
}Enroll existing customer to loyalty program. The store is where the enroll is made from.
Accesstoken recevied after user login with a deviceToken
Reference to a tenant.
^[A-Za-z0-9-_]+Reference to a Customer.
^[A-Za-z0-9-_]+^[A-Za-z0-9-_]+Example response
CustomerResponseSchema
ISO 3166-1: 2 characters representation of country
^[A-Za-z0-9-_]+Ledger number must be a valid number with possible leading zeros
^[A-Za-z0-9-_]*VAT identification number for value added tax reporting purposes.
POST /v2/tenants/{tenantUid}/customers/{customerUid}/loyalty HTTP/1.1
Host: api.flowretail.com
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 19
{
"storeUid": "text"
}Example response
{
"address": "text",
"city": "text",
"companyName": "text",
"countryCode": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"customerUid": "text",
"customerType": "COMPANY",
"email": "text",
"externalId": "text",
"firstname": "text",
"lastModifiedAt": "2026-01-01T00:00:00.000Z",
"lastname": "text",
"ledgerNumber": "text",
"mobile": "text",
"postalCode": "text",
"pricelistUid": "text",
"vatNumber": "text",
"origin": "text",
"addresses": [
{
"address": "text",
"city": "text",
"companyName": "text",
"firstname": "text",
"lastname": "text",
"countryCode": "text",
"email": "text",
"phone": "text",
"postalCode": "text",
"type": "DELIVERY_ADDRESS",
"customerAddressUid": "text",
"displayName": "text"
}
],
"contacts": [
{
"firstname": "text",
"lastname": "text",
"email": "text",
"mobile": "text",
"createdAt": "2026-01-01T00:00:00.000Z",
"lastModifiedAt": "2026-01-01T00:00:00.000Z",
"customerContactUid": "text",
"extensions": [
{
"extensionCode": "TWO_INVOICE",
"organizationUid": "text"
}
],
"displayName": "text"
}
],
"extensions": [
{
"extensionCode": "TWO_INVOICE",
"organizationUid": "text"
}
],
"consents": [
{
"consentUid": "text",
"name": "text",
"status": true,
"source": "text",
"createdAt": "2026-01-01T00:00:00.000Z"
}
],
"loyaltyId": "text",
"displayName": "text",
"credit": {
"limit": 1,
"balance": 1
},
"paymentTerms": 1,
"internalNote": "text",
"accountManager": {
"tenantUserUid": "text",
"displayName": "text",
"userCode": "text"
},
"ehfEnabled": true,
"customerGroupUids": [
"text"
]
}List loyalty program discounts for customer
List available loyalty program member discounts for customer.
Accesstoken recevied after user login with a deviceToken
Reference to a tenant.
^[A-Za-z0-9-_]+Reference to a Customer.
^[A-Za-z0-9-_]+Example response
GET /v2/tenants/{tenantUid}/customers/{customerUid}/loyalty/discounts HTTP/1.1
Host: api.flowretail.com
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
Example response
{
"items": [
{
"discountCode": "text",
"title": "text",
"description": "text",
"validFrom": "2026-01-01T00:00:00.000Z",
"validTo": "2026-01-01T00:00:00.000Z",
"discountType": "PERCENTAGE",
"discountValue": 1,
"maxUsage": 1,
"timesUsed": 1,
"productSkus": [
"text"
]
}
]
}Last updated
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