Flow Gift Card

Introduction

Flow Gift Card is seamlessly integrated into the Flow Retail POS platform, allowing retailers to easily sell and manage digital gift cards directly from the POS system.

Flow Gift Card can also easily be integrated with basically any e-commerce system.

The service is structured around three main components: Issuer, Brand, and Merchant.

Understanding the key concepts

• Issuer: The entity responsible for generating, validating, and managing gift cards at a system-wide level. This can be seen as the ultimate owner of the gift card.

• Brand: Represents the brand or type of gift cards. Each brand can have its own set of configuration. Typically a store has two brands (type of cards) in use; Gift Cards and Credit Voucher (Norwegian: "Tilgodelapp").

• Merchant: Individual store or location using Flow Retail POS together with the Flow Gift Card service. Merchants sell and redeem gift cards under specific brands configured for their store.

Detailed features

• 100% integrated in Flow Retail

• 100% integrated in Shopware e-commerce

  • Learn how to integrate it with any other e-commerce platform

• Supports both digital and physical cards

  • Either print or pre-print card number (and optionally CVC) onto the cards, or issue the cards digitally by mail (typical with e-commerce)

    • Flow Retail POS also supports printing the card number and its bar code on a label printer, to be sticked onto any type of gift card paper handed out to the customer

• Generate an unlimited number of cards in advance

• Use the card unlimited times to pay with (as long as there are funds available)

• Unlimited deposits (adding funds) to any card

• 16 digit card number

• Optionally enable CVC (Card Verification Code) for additional security

• Sell in any store - use in any store

  • Easily use one type / brand of gift card across an unlimited number of stores (e.g. a retail chain)

How it works

Below is the basic flow for when using a gift card using the Flow Gift Card service.

1

Create the gift card

When a gift card product is created in the Flow Retail Backoffice with the type GIFTCARD, it must be linked to a Merchant and the associated Brand.

2

Sell the gift card

Upon sale of the gift card through Flow Retail POS, a gift card is automatically issued and activated towards the end-customer.

3

Pay with the gift card

Redemption / payment is performed in Flow Retail POS using a dedicated payment method called "Flow Gift Card payment."