Configuration

This guide walks you through the setup of Flow Gift Card in the Flow Retail POS platform.

You need this before you start

Please ensure you have all the necessary details, which you can obtain from customer service.

• Flow Gift Card Merchant Token

  • Example: F3dMeyJhbGIUzI1NiIsInR5cCI6IkpXVCJ9.eyJtaWQjfh333pYXQiOjE3MTAzMzU23zZ9.1wNyBgC23ffyaqCFFbxk2AWu2Rbeeffdf22OvHjxmlE

• Flow Gift Card Merchant ID

  • Example: 531

• Flow Gift Card Brand ID

  • Example: 837

Enabling and configuring the Flow Gift Card service

To begin selling and accepting gift card payments, follow these initial setup steps.

1

Enable the Flow Gift Card extension

Make sure the Flow Gift Card extension is installed and activated.

2

Create the Flow Gift Card product

1. Go to Backoffice > Products > Products

2. Add a product with product type GIFTCARD

   1. Simply call it "Gift Card", and add proper details in the required fields

   2. We recommend adding such products to a specific "Services" Product Group

   3. Set 0 (zero) in the price field

   4. Make sure its 0% VAT (you will get an error if you try to set VAT on GIFTCARD products, as the system won't allow for that)

We recommend adding the gift card to the "PLU" shortcuts, so its super-easy to add it to a new sale from the "quick-add" section in Touch mode in sale.

3

Enable the Flow Gift Card extension on the wanted store(s)

Go to Backoffice > Stores > [your store] > Services > Flow Gift Card

Make sure the configuration is set up, and that the extension is enabled.

If you are using Flow Gift Card on multiple stores, you must use different merchants for each store. Contact customer service for adding more mercants to the issuer account.

4

Enable the Flow Gift Card payment method

Go to Backoffice > Stores > [your store] > Payment

Add and Enable the Flow Gift Card payment method from the list of available payment methods.

Congratulations! You are now ready to both sell and accept gift cards in your store(s)!