# Flow Retail Docs

## Flow Retail

- [Welcome](https://docs.flowretail.com/docs/welcome.md)
- [Roadmap](https://docs.flowretail.com/docs/roadmap.md)
- [Releases](https://docs.flowretail.com/docs/releases.md)
- [Tone & Voice ✍️](https://docs.flowretail.com/docs/tone-and-voice.md): Writing guidelines for all developers and team members in Flow.
- [Store and User License policy](https://docs.flowretail.com/docs/store-and-user-license-policy.md)
- [Intro](https://docs.flowretail.com/docs/getting-started/intro.md)
- [Software clients](https://docs.flowretail.com/docs/getting-started/software-clients.md)
- [Client](https://docs.flowretail.com/docs/getting-started/software-clients/client.md)
- [Assistant](https://docs.flowretail.com/docs/getting-started/software-clients/assistant.md)
- [Admin](https://docs.flowretail.com/docs/getting-started/software-clients/admin.md)
- [Hardware](https://docs.flowretail.com/docs/getting-started/hardware.md)
- [Printing](https://docs.flowretail.com/docs/getting-started/hardware/printing.md)
- [Users and roles](https://docs.flowretail.com/docs/getting-started/users-and-roles.md)
- [Users](https://docs.flowretail.com/docs/getting-started/users-and-roles/users.md)
- [Roles](https://docs.flowretail.com/docs/getting-started/users-and-roles/roles.md)
- [Permissions](https://docs.flowretail.com/docs/getting-started/users-and-roles/roles/permissions.md)
- [PIN code](https://docs.flowretail.com/docs/getting-started/users-and-roles/pin-code.md)
- [Vocabulary for retailers](https://docs.flowretail.com/docs/vocabulary-for-retailers.md)
- [Intro](https://docs.flowretail.com/docs/migrating-to-flow-retail/intro.md)
- [Migrating data](https://docs.flowretail.com/docs/migrating-to-flow-retail/migrating-data.md)
- [Products](https://docs.flowretail.com/docs/day-to-day-operations/products.md)
- [Product Types](https://docs.flowretail.com/docs/day-to-day-operations/products/product-types.md)
- [Product Groups](https://docs.flowretail.com/docs/day-to-day-operations/products/product-groups.md)
- [Brands](https://docs.flowretail.com/docs/day-to-day-operations/products/brands.md)
- [Adding products](https://docs.flowretail.com/docs/day-to-day-operations/products/adding-products.md)
- [Linked products](https://docs.flowretail.com/docs/day-to-day-operations/products/linked-products.md)
- [Product Images](https://docs.flowretail.com/docs/day-to-day-operations/products/product-images.md): Add product images to any of your products with ease.
- [Properties](https://docs.flowretail.com/docs/day-to-day-operations/products/properties.md)
- [Categories](https://docs.flowretail.com/docs/day-to-day-operations/products/categories.md)
- [Products (new)](https://docs.flowretail.com/docs/day-to-day-operations/products-new.md)
- [Catalog Setup](https://docs.flowretail.com/docs/day-to-day-operations/products-new/catalog-setup.md)
- [Product Groups](https://docs.flowretail.com/docs/day-to-day-operations/products-new/catalog-setup/product-groups.md)
- [Brands](https://docs.flowretail.com/docs/day-to-day-operations/products-new/catalog-setup/brands.md)
- [Properties](https://docs.flowretail.com/docs/day-to-day-operations/products-new/catalog-setup/properties.md)
- [Product Types](https://docs.flowretail.com/docs/day-to-day-operations/products-new/catalog-setup/product-types.md)
- [Adding products](https://docs.flowretail.com/docs/day-to-day-operations/products-new/adding-products.md)
- [Product fields reference](https://docs.flowretail.com/docs/day-to-day-operations/products-new/adding-products/product-fields-reference.md)
- [Cloning products](https://docs.flowretail.com/docs/day-to-day-operations/products-new/adding-products/cloning-products.md)
- [Configurable products](https://docs.flowretail.com/docs/day-to-day-operations/products-new/adding-products/configurable-products.md)
- [Package products](https://docs.flowretail.com/docs/day-to-day-operations/products-new/adding-products/package-products.md)
- [Product images](https://docs.flowretail.com/docs/day-to-day-operations/products-new/product-images.md)
- [Linked products](https://docs.flowretail.com/docs/day-to-day-operations/products-new/linked-products.md)
- [Categories](https://docs.flowretail.com/docs/day-to-day-operations/products-new/categories.md)
- [Prices](https://docs.flowretail.com/docs/day-to-day-operations/prices.md)
- [Setting prices](https://docs.flowretail.com/docs/day-to-day-operations/prices/setting-prices.md)
- [Using Price lists](https://docs.flowretail.com/docs/day-to-day-operations/prices/using-price-lists.md)
- [Calculation factor](https://docs.flowretail.com/docs/day-to-day-operations/prices/calculation-factor.md): Automatic price suggestion based on gross margin.
- [Stock](https://docs.flowretail.com/docs/day-to-day-operations/stock.md)
- [Adding stock to products](https://docs.flowretail.com/docs/day-to-day-operations/stock/adding-stock-to-products.md)
- [Stocktaking](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking.md)
- [Step-by-step guide](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/step-by-step-guide.md)
- [Recounting](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/recounting.md)
- [Tips and troubleshooting](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/tips-and-troubleshooting.md)
- [Selling](https://docs.flowretail.com/docs/day-to-day-operations/selling.md)
- [Order states](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-states.md)
- [Payments](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments.md)
- [Payment methods](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods.md)
- [Dintero Payment](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/dintero-payment.md)
- [Foreign Cash](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/foreign-cash.md)
- [Gift Card](https://docs.flowretail.com/docs/day-to-day-operations/selling/payments/payment-methods/gift-card.md)
- [Exchange note](https://docs.flowretail.com/docs/day-to-day-operations/selling/exchange-note.md)
- [Understanding contributions margins](https://docs.flowretail.com/docs/day-to-day-operations/selling/understanding-contributions-margins.md)
- [Order vs Receipt vs Offer](https://docs.flowretail.com/docs/day-to-day-operations/selling/order-vs-receipt-vs-offer.md)
- [Purchase and receivement](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement.md)
- [Max/Min](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/max-min.md)
- [Purchase order](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/purchase-order.md)
- [Suppliers](https://docs.flowretail.com/docs/day-to-day-operations/purchase-and-receivement/suppliers.md)
- [Customers](https://docs.flowretail.com/docs/day-to-day-operations/customers.md)
- [Creating or editing a customer](https://docs.flowretail.com/docs/day-to-day-operations/customers/creating-or-editing-a-customer.md)
- [Sending SMS messages](https://docs.flowretail.com/docs/day-to-day-operations/customers/sending-sms-messages.md)
- [Customer barcode scanning](https://docs.flowretail.com/docs/day-to-day-operations/customers/customer-barcode-scanning.md)
- [Devices / terminals](https://docs.flowretail.com/docs/day-to-day-operations/devices-terminals.md)
- [Data import](https://docs.flowretail.com/docs/day-to-day-operations/data-import.md)
- [Reports](https://docs.flowretail.com/docs/day-to-day-operations/reports.md)
- [Sales reports](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports.md)
- [Quick totals](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/quick-totals.md)
- [Sold, not delivered](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/sold-not-delivered.md): Track products that have been sold but are awaiting delivery to customers.
- [Orders intake](https://docs.flowretail.com/docs/day-to-day-operations/reports/sales-reports/orders-intake.md)
- [Accounting report](https://docs.flowretail.com/docs/day-to-day-operations/reports/accounting-report.md)
- [Subsidy](https://docs.flowretail.com/docs/advanced-features/subsidy.md)
- [Pre-payment](https://docs.flowretail.com/docs/pre-payment.md)
- [Introduction](https://docs.flowretail.com/docs/extensions-addons/introduction.md)
- [Flow Poster](https://docs.flowretail.com/docs/extensions-addons/flow-poster.md)
- [Flow Gift Card](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card.md)
- [Configuration](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card/configuration.md): This guide walks you through the setup of Flow Gift Card in the Flow Retail POS platform.
- [Selling a gift card](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card/selling-a-gift-card.md)
- [Paying with gift card](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card/paying-with-gift-card.md): Steps to Process a Payment Using the Flow Gift Card.
- [Physical vs digital gift cards](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card/physical-vs-digital-gift-cards.md)
- [Accounting FAQ](https://docs.flowretail.com/docs/extensions-addons/flow-gift-card/accounting-faq.md)
- [Campaign](https://docs.flowretail.com/docs/extensions-addons/campaign.md)
- [Important principles](https://docs.flowretail.com/docs/extensions-addons/campaign/important-principles.md)
- [Setting up your first campaign](https://docs.flowretail.com/docs/extensions-addons/campaign/setting-up-your-first-campaign.md)
- [Common campaign types](https://docs.flowretail.com/docs/extensions-addons/campaign/common-campaign-types.md)
- [Troubleshooting](https://docs.flowretail.com/docs/extensions-addons/campaign/troubleshooting.md)
- [For developers](https://docs.flowretail.com/docs/extensions-addons/campaign/for-developers.md)
- [Service & After sales](https://docs.flowretail.com/docs/extensions-addons/service-and-after-sales.md)
- [Compensations](https://docs.flowretail.com/docs/extensions-addons/compensations.md)
- [Loyalty Points](https://docs.flowretail.com/docs/extensions-addons/loyalty-points.md)
- [Profrakt EDI](https://docs.flowretail.com/docs/extensions-addons/profrakt-edi.md)
- [Central Warehouse](https://docs.flowretail.com/docs/extensions-addons/central-warehouse.md)
- [External Customer Search](https://docs.flowretail.com/docs/extensions-addons/external-customer-search.md)
- [Subscriptions](https://docs.flowretail.com/docs/extensions-addons/subscriptions.md)
- [Customer Counting](https://docs.flowretail.com/docs/extensions-addons/customer-counting.md)
- [B2B](https://docs.flowretail.com/docs/extensions-addons/b2b.md)
- [KID](https://docs.flowretail.com/docs/extensions-addons/kid.md)
- [Arts](https://docs.flowretail.com/docs/extensions-addons/arts.md)
- [Accounting](https://docs.flowretail.com/docs/integrations/accounting.md)
- [Tripletex](https://docs.flowretail.com/docs/integrations/accounting/tripletex.md)
- [PowerOffice](https://docs.flowretail.com/docs/integrations/accounting/poweroffice.md)
- [CRM](https://docs.flowretail.com/docs/integrations/crm.md)
- [Diller](https://docs.flowretail.com/docs/integrations/crm/diller.md)
- [Order management](https://docs.flowretail.com/docs/integrations/order-management.md)
- [Omnium OMS Integration](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration.md)
- [Architecture](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/architecture.md)
- [Products, brands & categories](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/products-brands-and-categories.md)
- [Prices](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/prices.md)
- [Inventory](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/inventory.md)
- [Customers](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/customers.md)
- [Orders](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/orders.md)
- [Invoices and receipts](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/invoices-and-receipts.md)
- [Purchase orders](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/purchase-orders.md)
- [Stores](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/stores.md)
- [Setup and configuration](https://docs.flowretail.com/docs/integrations/order-management/omnium-oms-integration/setup-and-configuration.md)
- [Configurations](https://docs.flowretail.com/docs/technical/configurations.md)
- [Barcode scanners](https://docs.flowretail.com/docs/technical/configurations/barcode-scanners.md)
- [Calibrating printers](https://docs.flowretail.com/docs/technical/configurations/calibrating-printers.md)
- [Network access](https://docs.flowretail.com/docs/technical/network-access.md)
- [Products](https://docs.flowretail.com/docs/products-and-pricing/products.md)
- [July 2026](https://docs.flowretail.com/docs/july-2026.md)
- [June 2026](https://docs.flowretail.com/docs/june-2026.md)
- [May 2026](https://docs.flowretail.com/docs/may-2026.md)
- [April 2026](https://docs.flowretail.com/docs/april-2026.md)
- [March 2026](https://docs.flowretail.com/docs/march-2026.md)
- [February 2026](https://docs.flowretail.com/docs/february-2026.md)
- [January 2026](https://docs.flowretail.com/docs/january-2026.md)
- [2025](https://docs.flowretail.com/docs/2025.md)
- [January 2025](https://docs.flowretail.com/docs/2025/january-2025.md)
- [February 2025](https://docs.flowretail.com/docs/2025/february-2025.md)
- [March 2025](https://docs.flowretail.com/docs/2025/march-2025.md)
- [April 2025](https://docs.flowretail.com/docs/2025/april-2025.md)
- [May 2025](https://docs.flowretail.com/docs/2025/may-2025.md)
- [June 2025](https://docs.flowretail.com/docs/2025/june-2025.md)
- [July 2025](https://docs.flowretail.com/docs/2025/july-2025.md)
- [August 2025](https://docs.flowretail.com/docs/2025/august-2025.md)
- [September 2025](https://docs.flowretail.com/docs/2025/september-2025.md)
- [October 2025](https://docs.flowretail.com/docs/2025/october-2025.md)
- [November 2025](https://docs.flowretail.com/docs/2025/november-2025.md)
- [December 2025](https://docs.flowretail.com/docs/2025/december-2025.md)
- [2024](https://docs.flowretail.com/docs/2024.md)
- [2023](https://docs.flowretail.com/docs/2023.md)
- [2022](https://docs.flowretail.com/docs/2022.md)
- [2021](https://docs.flowretail.com/docs/2021.md)
- [Introduction](https://docs.flowretail.com/docs/developers/introduction.md)
- [Feature request process and pricing](https://docs.flowretail.com/docs/developers/feature-request-process-and-pricing.md)
- [Webhooks](https://docs.flowretail.com/docs/developers/webhooks.md)
- [API documentation](https://docs.flowretail.com/docs/developers/api-documentation.md)
- [AccountingConfigs](https://docs.flowretail.com/docs/developers/api-documentation/accountingconfigs.md)
- [AccountingReports](https://docs.flowretail.com/docs/developers/api-documentation/accountingreports.md)
- [Asset](https://docs.flowretail.com/docs/developers/api-documentation/asset.md)
- [Caching](https://docs.flowretail.com/docs/developers/api-documentation/caching.md)
- [Campaign](https://docs.flowretail.com/docs/developers/api-documentation/campaign.md)
- [Categories](https://docs.flowretail.com/docs/developers/api-documentation/categories.md)
- [Compensation](https://docs.flowretail.com/docs/developers/api-documentation/compensation.md)
- [Config](https://docs.flowretail.com/docs/developers/api-documentation/config.md)
- [Currency](https://docs.flowretail.com/docs/developers/api-documentation/currency.md)
- [Customer](https://docs.flowretail.com/docs/developers/api-documentation/customer.md)
- [CustomerAddress](https://docs.flowretail.com/docs/developers/api-documentation/customeraddress.md)
- [CustomerConsent](https://docs.flowretail.com/docs/developers/api-documentation/customerconsent.md)
- [CustomerContact](https://docs.flowretail.com/docs/developers/api-documentation/customercontact.md)
- [CustomerGroup](https://docs.flowretail.com/docs/developers/api-documentation/customergroup.md)
- [Device](https://docs.flowretail.com/docs/developers/api-documentation/device.md)
- [Extensions](https://docs.flowretail.com/docs/developers/api-documentation/extensions.md)
- [Flowbox](https://docs.flowretail.com/docs/developers/api-documentation/flowbox.md)
- [Giftcard](https://docs.flowretail.com/docs/developers/api-documentation/giftcard.md)
- [Handling](https://docs.flowretail.com/docs/developers/api-documentation/handling.md)
- [Import](https://docs.flowretail.com/docs/developers/api-documentation/import.md)
- [Internal](https://docs.flowretail.com/docs/developers/api-documentation/internal.md)
- [InternalPurchaseOrder](https://docs.flowretail.com/docs/developers/api-documentation/internalpurchaseorder.md)
- [LoyaltyProgram](https://docs.flowretail.com/docs/developers/api-documentation/loyaltyprogram.md)
- [Notifications](https://docs.flowretail.com/docs/developers/api-documentation/notifications.md)
- [Organization](https://docs.flowretail.com/docs/developers/api-documentation/organization.md)
- [Order](https://docs.flowretail.com/docs/developers/api-documentation/order.md)
- [OrderDelivery](https://docs.flowretail.com/docs/developers/api-documentation/orderdelivery.md)
- [OrderDiscount](https://docs.flowretail.com/docs/developers/api-documentation/orderdiscount.md)
- [OrderHandling](https://docs.flowretail.com/docs/developers/api-documentation/orderhandling.md)
- [OrderSettlement](https://docs.flowretail.com/docs/developers/api-documentation/ordersettlement.md)
- [PaymentMethod](https://docs.flowretail.com/docs/developers/api-documentation/paymentmethod.md)
- [PaymentMethodMappings](https://docs.flowretail.com/docs/developers/api-documentation/paymentmethodmappings.md)
- [PaymentMethodParameters](https://docs.flowretail.com/docs/developers/api-documentation/paymentmethodparameters.md)
- [PrePayment](https://docs.flowretail.com/docs/developers/api-documentation/prepayment.md)
- [Prices](https://docs.flowretail.com/docs/developers/api-documentation/prices.md)
- [Printer](https://docs.flowretail.com/docs/developers/api-documentation/printer.md)
- [Product](https://docs.flowretail.com/docs/developers/api-documentation/product.md)
- [ProductGroup](https://docs.flowretail.com/docs/developers/api-documentation/productgroup.md)
- [ProductMedia](https://docs.flowretail.com/docs/developers/api-documentation/productmedia.md)
- [ProductPackage](https://docs.flowretail.com/docs/developers/api-documentation/productpackage.md)
- [ProductProperties](https://docs.flowretail.com/docs/developers/api-documentation/productproperties.md)
- [ProductWarranty](https://docs.flowretail.com/docs/developers/api-documentation/productwarranty.md)
- [Properties](https://docs.flowretail.com/docs/developers/api-documentation/properties.md)
- [Purchase](https://docs.flowretail.com/docs/developers/api-documentation/purchase.md)
- [Reasons](https://docs.flowretail.com/docs/developers/api-documentation/reasons.md)
- [Receipt](https://docs.flowretail.com/docs/developers/api-documentation/receipt.md)
- [Receivement](https://docs.flowretail.com/docs/developers/api-documentation/receivement.md)
- [Reports](https://docs.flowretail.com/docs/developers/api-documentation/reports.md)
- [ReportsExternal](https://docs.flowretail.com/docs/developers/api-documentation/reportsexternal.md)
- [RMA Order](https://docs.flowretail.com/docs/developers/api-documentation/rma-order.md)
- [Service](https://docs.flowretail.com/docs/developers/api-documentation/service.md)
- [ServiceShipment](https://docs.flowretail.com/docs/developers/api-documentation/serviceshipment.md)
- [StockInfo](https://docs.flowretail.com/docs/developers/api-documentation/stockinfo.md)
- [Stocktaking](https://docs.flowretail.com/docs/developers/api-documentation/stocktaking.md)
- [Store](https://docs.flowretail.com/docs/developers/api-documentation/store.md)
- [Supplier](https://docs.flowretail.com/docs/developers/api-documentation/supplier.md)
- [Tenant](https://docs.flowretail.com/docs/developers/api-documentation/tenant.md)
- [Timeslots](https://docs.flowretail.com/docs/developers/api-documentation/timeslots.md)
- [User](https://docs.flowretail.com/docs/developers/api-documentation/user.md)
- [Warehouse](https://docs.flowretail.com/docs/developers/api-documentation/warehouse.md)
- [Webhooks](https://docs.flowretail.com/docs/developers/api-documentation/webhooks.md)
- [Models](https://docs.flowretail.com/docs/developers/api-documentation/models.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://docs.flowretail.com/docs/welcome.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
