Receiving payment in Flow Retail is both very easy to do, and flexible.

A few important notes on payments

• You can use an unlimited number of payment methods on one settlement/order

  • E.g. on an order with a total amount of 1000, you can give your customer the option to pay 100 in cash, 500 one one card, 200 on another card, and the remaining 200 by gift card, to put it to the extreme

    • Note that combining multiple payment methods makes it more complex to do a refund, as especially card refunds must be refunded towards the exact same card

• We recommend to have at least two modern paymet methods (cash is not defined as modern) active, like card payment and one of the available mobile payment methods, like Dintero or Softpay, in case of technical issues

We offer a wide variety of payment methods, covering practically every retailer's needs.

All standard payment methods

Full list of all standard payment methods available in Flow Retail.

Most payment methods are included, however some require a one-time cost to set it up and a monthly fee, either per terminal/device or per store.

What is this?

The Foreign Cash extension lets you allow for customers to pay in foreign cash, like Euro or US dollar.

How does it work?

Simply define a currency exchange rate between what is your base currency (e.g. "NOK" for Norwegian Kroner) and the relevant currencies you want to allow for paying in.

All sales are fulfilled in the base currency, and so any rounding is done directly on the sale.

How do we get started?

Add the various currencies wanted, alongside the relevant exchange rate.

Enable the Foreign Cash payment method in the store(s) where you want to allow for this.

What is this?

Dintero is a PSP (Payment Service Provider), which delivers a very easy-to-use and flexible payment solution that lets any merchant/store receive payments from its customers from many of the popular payment methods, including:

• Vipps (Norway)

• Vipps MobilePay (Denmark)

• Visa (both EU consumer cards and non-EU consumer cards)

• Mastercard (both EU consumer cards and non-EU consumer cards)

• Klarna

• Swish (Sweden)

• Apple Pay

• Google Pay

• Walley

• Billie

Dintero is great as a payment service to offer payment solutions like Vipps and Klarna in your store, and also as a backup-solution should your regular physical card terminals stop working.

How does it work?

When a customer comes to the store, or calls in by phone or chat, you can create a standard sale in Flow Retail, and choose Dintero as the payment method.

You will then need to enter at least either the mobile number and/or email address to the customer.

The customer then receives an SMS and/or email with a link to a Dintero payment page where they complete the payment. In the Dintero payment page, the customer choose which payment method they want to use from a list of the payment methods you as a merchant/store has decided to have enabled (this is set up in the Dintero Backoffice by yourself).

When the customer has confirmed the payment, the order is completed.

How do I get started?

1. Sign up with Dintero on their website. Remember to choose Flow Retail as your partner, so that we automatically get access to do the configuration.

2. Contact our support, and inform us which store(s) you want Dintero enabled on. This is normally done within 1-2 days. For this we will need access to your account.

   1. We will create the necessary API key and add to the Dintero extension

   2. We will configure the API keys on the relevant store(s)

What does this cost?

The Dintero extension in Flow Retail is free of charge.

From Dintero there will be both a monthly fee and ongoing costs, depending on transaction volumes and more. Contact Dintero for more details.

What about accounting?

All payments going through Dintero is 100% handled by Dintero, so you will only receive one payout from Dintero, even though some of your customers choose to pay by Vipps, some by Klarna, and maybe some by the built-in card payment solution.

In Flow Retail there is a dedicated payment method for Dintero, and which can be assigned an accounting number, so that it is very easy to "balance out" the payments vs payouts. If you have any questions related to this, please contact either Dintero (for payouts or reports details), or us (for accounting number setup).

To learn about the Flow Gift Card service, click below: