Users and roles

Control who can access Flow Retail and what they can do.

Every person who needs access to Flow Retail requires a user account. Each user account is assigned one or more roles that determine what the user can see and do.

How it works

Users are individual accounts for your team members. Each user has their own login and personal settings.

Roles bundle permissions together so you don't have to set them up individually. Instead of configuring permissions for each person, you assign a role that includes everything they need.

Flow Retail includes six pre-configured roles:

Role	Job function
Administrator	Business owners, IT administrators
Backoffice	Head office staff, operations managers
Store Manager (Butikksjef)	Store managers, shift supervisors
Salesperson (Selger)	Sales associates, retail staff
Accounting (Regnskap)	Accountants, financial controllers
Warehouse (Lager)	Warehouse staff, stock controllers

Roles can be assigned at different levels — giving access to the whole company, a group of stores, or just one specific store.

Migrating from Store Access?

Flow Retail previously used a simpler "Store Access" system. This is being phased out in favor of the more flexible "Roles and access" system. See Users for migration steps.

Where to go next

I want to...	Go to
Set up a new team member	Users
Understand how access control works	Roles
See all available permissions	Permissions
Learn about login and PIN codes	PIN code