# Users and roles

Control who can access Flow Retail and what they can do.

Every person who needs access to Flow Retail requires a **user account**. Each user account is assigned one or more **roles** that determine what the user can see and do.

### How it works

**Users** are individual accounts for your team members. Each user has their own login and personal settings.

**Roles** bundle permissions together so you don't have to set them up individually. Instead of configuring permissions for each person, you assign a role that includes everything they need.

Flow Retail includes six pre-configured roles:

| Role                       | Job function                           |
| -------------------------- | -------------------------------------- |
| Administrator              | Business owners, IT administrators     |
| Backoffice                 | Head office staff, operations managers |
| Store Manager (Butikksjef) | Store managers, shift supervisors      |
| Salesperson (Selger)       | Sales associates, retail staff         |
| Accounting (Regnskap)      | Accountants, financial controllers     |
| Warehouse (Lager)          | Warehouse staff, stock controllers     |

Roles can be assigned at different levels — giving access to the whole company, a group of stores, or just one specific store.

{% hint style="warning" %}

#### Migrating from Store Access?

Flow Retail previously used a simpler "Store Access" system. This is being phased out in favor of the more flexible "Roles and access" system. See Users for migration steps.
{% endhint %}

### Where to go next

| I want to...                        | Go to                                                                     |
| ----------------------------------- | ------------------------------------------------------------------------- |
| Set up a new team member            | [Users](/docs/getting-started/users-and-roles/users.md)                   |
| Understand how access control works | [Roles](/docs/getting-started/users-and-roles/roles.md)                   |
| See all available permissions       | [Permissions](/docs/getting-started/users-and-roles/roles/permissions.md) |
| Learn about login and PIN codes     | [PIN code](/docs/getting-started/users-and-roles/pin-code.md)             |


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