Adding products

To be able to sell products, you first need to create the products.

There are several ways to create products in Flow Retail:

  1. Adding the products manually

  2. Importing the products from an Excel spreadsheet

  3. Integrating an external system (for example an ERP or PIM system) which already has all the necessary product data with Flow Retail

In this article we cover alternative 1 - manually add the products.

Products must be added in the Flow Backoffice client.

  1. Log in to backoffice.flowretail.com

    1. Make sure your user has Backoffice access and minimum Department manager

  2. Go to Products > Products > New Product

  3. Fill in all relevant fields and hit Save, or Save and Create New

Fields

Field
Description
Required

Product Type

Type of product. Normally you want to use Stock, which is for all products where you want to keep track of the stock. Use No Stock for products like services, fees or subscriptions. Use Configurable for "mother" products with variants.

Yes

SKU

Unique SKU / product code. We recommend using a random 6-7 digit SKU, if you dont use the same SKU as the one from each relevant supplier (note that different suppliers can happen to use the same SKU format)

Yes

Name

Short name / title of the product

Yes

Product Group

Select one relevant product group. The product group is used for reporting and more

Yes

Brand

Select one brand. The brand is used for reporting and more

Yes

Serial number controlled

Choose whether the product shall

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