Prices

The three prices every product carries, and how Flow Retail values stock.

Flow Retail's price and campaign system covers everything from a single shelf price to customer-specific agreements.

The three prices

1. Sales price (RRP — recommended retail price)

• What you sell the product for.

• Includes VAT, unless the B2B extension's Product Prices Excluding VAT is switched on.

2. Purchase price

• What you pay your supplier.

• Excludes VAT.

• This is the one you actively manage.

3. Average cost price

• What the stock you hold is actually worth, based on purchase history and stock adjustments.

• Calculated automatically, though you can set it manually for a given quantity.

• Held per warehouse, so it can differ between them.

• Excludes VAT.

For how the average is worked out, what moves it and what does not, see How cost price is calculated.

Cost price uses a weighted average

Flow Retail uses average cost pricing — a weighted average — rather than FIFO.

FIFO values each sale at the cost of the oldest unit still in stock, so margin jumps around depending on when purchase orders happened to land. A weighted average smooths that out and makes product profitability readable over time.

Adding a customer re-prices the order

Adding a customer to an order — or removing one — looks up the price of every line again, so customer-specific prices and campaigns are taken into account.

Prices set manually are not changed. A price someone typed in is treated as a deliberate decision and survives the recalculation. A line whose lookup returns no price also keeps its price.

Add the customer before discussing price, not after. See Adding a customer to an order.

Last updated 24.09.2026