Roadmap

We love openness, and our roadmap is open for everyone to see what we are working on literally now 🚀 and what we are planning to start on any time soon.

Regularly check the roadmap, which updates a few times per month, to stay informed about new features and major improvements.

Note that the roadmap is constantly being updated, and can change with the wind-direction 🌬️

Find the roadmap here:

→ https://www.flowretail.com/roadmap

Roadmap FAQ

What or who decides what comes in the roadmap?

Our Head of Product makes the final decision, but in practice, our customers indirectly determine our focus and ultimately what comes into the roadmap.

How do we prioritize what to focus on?

We receive numerous requests daily, making prioritization crucial to our day-to-day work, and every day we try to find a good balance between improving existing functionality and adding new features.

We even prioritize removing unused features or those of little value, to always create a cleaner, more user-friendly interface.

To recap, our priorities are sorted as follows:

1. Critical bugs: Critical bug causing lots of troubles, its always prioritized

2. Mission critical features: New features or improvements that will have huge impact on the sales and efficiency

3. Nice to have features: New features or improvements that will make it easier and/or more fun to run the store

How can I submit suggestions to be added to the roadmap?

If you are already a customer, simply reach out to either our customer service department or anyone else, and we will be sure to add it to our IR - Incoming Request - list.

Keep in mind that we at any given time have several hundred requests in our backlog, and so your request might very well already be in sight for being implemented.

And hey, if you are not a customer yet, consider becoming one, and start submitting your feature requests the very same day!

How long time does it normally take for a feature or improvement to be implemented?

If its a critical bug, it will be addressed immediately, and a hotfix can be released literally within minutes as long as all the validation processes that are run prior to any release are approved.

In general new improvements are implemented within days or weeks, while more extensive and new features can take several weeks and even months if they are not high priority.

How often do you release?

We normally roll out new features and improvements on a weekly basis.

Flow Retail consists of a few different building blocks, and where we release slightly differently.

Below is a tentative release schedule; however, releases will occur when we feel ready for it.

System	Release frequency
Flow Retail Core The platform foundation, with all business logic, APIs, and more.	Every week Tuesday between 0800-1000 GMT+2
Flow Retail Client The main client used by most users, being run on Windows, Mac, iPad	Even-numbered weeks Tuesday / Wednesday (gradual release)
Flow Retail Assistant The handheld client used for Android devices/phones and iPhones	1-3 times per month Tuesday / Wednesday (gradual release)
Flow Retail Backoffice The web-based administration	1-3 times per month Tuesday / Wednesday (gradual release)

How do you categorize what is being released?

We categorize everything we do in these four categories:

Added

This is basically newly introduced features that was previously not part of the platform.

It can be anything from a small thing to extensive features like a new payment solution.

Changed

Existing features that has been changed or improved.

This can be anything from a new field on the product to faster processing of an API request.

Fixed

Features that we previously had messed up / broke 🤦‍♂️ and that we have now fixed 🤞

Removed

We actually have a focus on also removing things.

These are features that are either obsolete or have been replaced with better alternatives.