> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/extensions-addons/profrakt-edi.md). # Profrakt EDI Generate and print shipping labels directly from your POS system when sending products to customers. Profrakt EDI integrates with Norway's leading logistics providers, enabling stores to ship orders to customer addresses with professional shipping labels and tracking—no separate systems required. ### What is Profrakt EDI? Profrakt EDI connects Flow Retail directly to major Norwegian shipping carriers through the Profrakt platform. When you create a delivery with a customer address, Flow Retail automatically generates a shipping label via Profrakt's EDI system, complete with tracking number and carrier barcode. This eliminates manual label creation and lets your stores function as mini distribution centers, shipping products directly to customers from store inventory with full carrier integration and tracking. ### How does it work? During checkout, when you register a customer delivery address and select a shipping method, Flow Retail creates the delivery record in your order. When you're ready to ship, you trigger the Profrakt consignment creation—either manually or set to auto-print. {% hint style="info" %} **Handling Webshop orders** The Profrakt EDI integration also lets you generate and print shipment labels directly from the Flow Retail Assistant app, perfect for handling and fulfilling incoming Webshop orders directly from the store. {% endhint %} Flow Retail sends the delivery details to Profrakt via EDI, which communicates with the selected carrier (Postnord, Posten Bring, DHL, etc.) and generates a shipping label. The label prints automatically to your configured printer, and the tracking number is stored in the order for customer communication. The customer receives tracking information, and you maintain full visibility of all shipments through Flow Retail's delivery tracking. ### How do I get started? Contact Flow Retail support to set up Profrakt EDI integration for your stores. You'll need a Profrakt account and carrier agreements with your preferred shipping providers. Flow Retail support will configure the EDI connection and printer settings. Once enabled, train store staff on creating deliveries with customer addresses and printing shipping labels. The system handles carrier communication and tracking automatically—staff simply need to attach the printed label and hand the package to the carrier. For API integration details, see the [Order Delivery API documentation](https://docs.flowretail.com/api/orderdelivery#post-tenants-tenantuid-stores-storeuid-orders-orderuid-deliveries-deliveryuid-profrakt). *** Noen justeringer du ønsker? --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.flowretail.com/docs/extensions-addons/profrakt-edi.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.