> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/getting-started/software-clients/assistant.md).

# Assistant

Assistant brings Flow Retail into your pocket. On a handheld scanner or a phone you can sell anywhere in the store, take returns, look up products and stock, pick web orders, receive goods, count stock and follow today's figures, all against the same data as Client and Flow Admin.

<figure><img src="https://593715853-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0GCVniU8V4PZKEK4axWz%2Fuploads%2FEDPlSmluro77UloWwGmS%2Fproducts-03_product_page-53750b8b.png?alt=media" alt="A product in Assistant with the price, the sizes and the stock in the store" width="300"><figcaption><p>Assistant on a handheld or a phone</p></figcaption></figure>

## What you can do

* [Getting started](/docs/getting-started/software-clients/assistant/getting-started.md): install the app, connect the device to your store, log in and find your way around
* [Home screen](/docs/getting-started/software-clients/assistant/home-screen.md): today's figures, reminders and shortcuts
* [Sales](/docs/getting-started/software-clients/assistant/sales.md): the till, selling, payment (also Dintero), prepayment, partial payment and sending items to the customer
* [Orders and receipts](/docs/getting-started/software-clients/assistant/orders-and-receipts.md): parked sales, offers, customer orders, receipts and the order history
* [Returns and exchanges](/docs/getting-started/software-clients/assistant/returns-and-exchanges.md): take items back, pay out or swap them
* [Gift cards and store credit](/docs/getting-started/software-clients/assistant/gift-cards-and-store-credit.md): check the balance, sell gift cards and take them as payment
* [Customers](/docs/getting-started/software-clients/assistant/customers.md): find, create and follow up customers
* [Product lookup and labels](/docs/getting-started/software-clients/assistant/product-lookup-and-labels.md): price, stock in all stores, variants and shelf labels
* [Order handling and picking](/docs/getting-started/software-clients/assistant/order-handling-and-picking.md): pick web and click-and-collect orders by scanning
* [Deliveries and receiving goods](/docs/getting-started/software-clients/assistant/deliveries-and-receiving-goods.md): hand over orders, follow deliveries and receive goods from suppliers
* [Purchasing](/docs/getting-started/software-clients/assistant/purchasing.md): purchase orders, purchase requests and store transfers
* [Stocktaking and stock adjustment](/docs/getting-started/software-clients/assistant/stocktaking-and-stock-adjustment.md): count stock, adjust it with a reason, the stock log and replenishment
* [Reports and budget](/docs/getting-started/software-clients/assistant/reports-and-budget.md): quick totals, budget, chain status, best sellers, shelf warmers and oversold products
* [Service orders](/docs/getting-started/software-clients/assistant/service-orders.md): take in repairs, follow the case, message the customer, take payment and hand over
* [Settings and your profile](/docs/getting-started/software-clients/assistant/settings-and-your-profile.md): sounds, alerts, language, your PIN, several stores on one device, printers, setting up new phones and Game lab

## Requirements

* Android 10 or later (we strongly recommend Android 11 or later), or iOS 15.5 or later
* A device added to the store, in Assistant under **More** › **Devices** or in Flow Admin (see [Getting started](/docs/getting-started/software-clients/assistant/getting-started.md))

Assistant works on phones and on handheld scanners that run Android, such as the Zebra TC series. On a handheld, the built-in scanner works everywhere you can scan in the app. On a phone, you scan with the camera.


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