Printing

Flow Retail has extensive support for printing on various types of printers, split into three different categories:

• Receipt printers

• Label printers

• A4 printers

Connecting the printers

There are basically two ways of connecting a printer to Flow Retail:

a) via a Flowbox

b) directly over the network

Connecting via a Flowbox

Please check out Flowbox documentation for details.

Directly over the network

Make sure you printer is available directly over public IP, and has either an active LPD (port 515) printer queue or Jetdirect (port 9100-9102) printer queue.

Printing over the network directly to the printer requires direct IP access to the printer's IP address and port. In most cases this is NOT possible unless you use Flow Retail Enterprise, with a local installation of the platform.

Receipt printers

These printers are normally located in the till area, to print out receipts.

The printers are normally of type thermal, meaning the print is "burned" onto/into the paper, and thus they are very easy to install and used, with little to no maintenance needed.

The paper is on a paper-roll, easily replaceable.

Requirements

• Must support the ESCPOS printing language

Label printers

Used to print various types of labels, like price labels or delivery notes to stick onto products for later pickup.

Also thermal-based, similar to receipt printers.

Supported labels formats

Format	Used for	Content on print w/example
36x20	Price labels	Barcode + SKU + price + serial number [if present]
40x27	Price labels	Barcode + SKU + price + serial number [if present]
40x50	Price labels	Barcode + SKU + price + serial number [if present]
51x25	Price labels	Barcode + SKU + price + serial number [if present] + custom price list price [if present]
100x100	Pickup note	Various order details + product details
100x190	Pickup note	Order details + product details. Remark: Customer details on this label are intentionally obfuscated. Personally identifiable information such as customer name and phone number is masked or anonymized for privacy and security reasons.

Requirements

• Must support printing language

A4 printers

Basically any modern A4 printer is supported.

Requirements

• Must support printing a PDF directly to the printer (most modern printers supports this)