Flow Retail Docs
Visit our websiteAPI Documentation
  • Welcome
  • Roadmap
  • Releases
  • Tone & Voice ✍️
  • Getting started
    • Intro
    • Software clients
      • Client
      • Assistant
      • Backoffice
    • Hardware
  • Vocabulary for retailers
  • Migrating to Flow Retail
    • Intro
    • Migrating data
  • Day-to-day operations
    • Products
      • Product Types
      • Product Groups
      • Brands
      • Adding products
      • Product Images
      • Properties
      • Categories
    • Prices
      • Setting prices
      • Using Price lists
      • Calculation factor
    • Stock
      • Adding stock to products
      • Stocktaking
    • Selling
      • Payments
        • Payment methods
      • Understanding contributions margins
      • Order vs Receipt vs Offer
    • Purchasing
      • Purchase order
      • Suppliers
    • Customers
      • Creating or editing a customer
      • Sending SMS messages
    • Reports
      • Sales reports
        • Quick totals
      • Financial reports
      • Accounting report
    • Users and roles
      • PIN code
    • Data import
  • Printing
  • Advanced features
    • Subsidy
  • Pre-payment
  • Extensions / addons
    • Flow Gift Card
      • Configuration
      • Selling a gift card
      • Paying with gift card
      • Physical vs digital gift cards
    • Service & After sales
    • Foreign Cash
    • Dintero Payments
    • KID
    • B2B
    • Arts
    • Campaign
      • Campaign - for developers
  • Integrations
    • Accounting
      • Tripletex
      • PowerOffice
    • Order management
      • Omnium
        • Configuration
  • Technical
    • Configurations
      • Barcode scanners
      • Calibrating printers
    • Network access
  • Products & Pricing
    • Products
  • Release notes
    • May 2025
    • April 2025
    • March 2025
    • February 2025
    • January 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • Developers
    • Introduction
    • Getting access
    • Webhooks
    • API documentation
      • AccountingConfigs
      • AccountingReports
      • Asset
      • Caching
      • Campaign
      • Categories
      • Compensation
      • Config
      • Currency
      • Customer
      • CustomerAddress
      • CustomerConsent
      • CustomerContact
      • CustomerGroup
      • Device
      • Extensions
      • Flowbox
      • Giftcard
      • Handling
      • Import
      • Internal
      • InternalPurchaseOrder
      • LoyaltyProgram
      • Notifications
      • Organization
      • Order
      • OrderDelivery
      • OrderDiscount
      • OrderHandling
      • OrderSettlement
      • PaymentMethod
      • PaymentMethodMappings
      • PaymentMethodParameters
      • PrePayment
      • Prices
      • Printer
      • Product
      • ProductGroup
      • ProductMedia
      • ProductPackage
      • ProductProperties
      • ProductWarranty
      • Properties
      • Purchase
      • Reasons
      • Receipt
      • Receivement
      • Reports
      • ReportsExternal
      • RMA Order
      • Service
      • ServiceShipment
      • StockInfo
      • Stocktaking
      • Store
      • Supplier
      • Tenant
      • Timeslots
      • User
      • Warehouse
      • Webhooks
      • Models
Powered by GitBook

Copyright 1995-2025 Flow Retail AS

On this page
  • Connecting the printers
  • Connecting via a Flowbox
  • Directly over the network
  • Receipt printers
  • Requirements
  • Label printers
  • Supported labels formats
  • Requirements
  • A4 printers
  • Requirements

Was this helpful?

Export as PDF

Printing

Flow Retail has extensive support for printing on various types of printers, split into three different categories:

  • Receipt printers

  • Label printers

  • A4 printers

Connecting the printers

There are basically two ways of connecting a printer to Flow Retail:

a) via a Flowbox

b) directly over the network

Connecting via a Flowbox

Please check out Flowbox documentation for details.

Directly over the network

Make sure you printer is available directly over public IP, and has either an active LPD (port 515) printer queue or Jetdirect (port 9100-9102) printer queue.

Printing over the network directly to the printer requires direct IP access to the printer's IP address and port. In most cases this is NOT possible unless you use Flow Retail Enterprise, with a local installation of the platform.

Receipt printers

These printers are normally located in the till area, to print out receipts.

The printers are normally of type thermal, meaning the print is "burned" onto/into the paper, and thus they are very easy to install and used, with little to no maintenance needed.

The paper is on a paper-roll, easily replaceable.

Requirements

  • Must support the ESCPOS printing language

Label printers

Used to print various types of labels, like price labels or delivery notes to stick onto products for later pickup.

Also thermal-based, similar to receipt printers.

Supported labels formats

Format
Used for
Content on print w/example

36x20

Price labels

40x27

Price labels

40x50

Price labels

51x25

Price labels

100x100

Pickup note

Various order details + product details

100x190

Pickup note

Order details + product details. Remark: Customer details on this label are intentionally obfuscated. Personally identifiable information such as customer name and phone number is masked or anonymized for privacy and security reasons.

Requirements

  • Must support printing language

A4 printers

Basically any modern A4 printer is supported.

Requirements

  • Must support printing a PDF directly to the printer (most modern printers supports this)

PreviousData importNextSubsidy

Last updated 3 days ago

Was this helpful?

Barcode + SKU + price + serial number [if present]

Barcode + SKU + price + serial number [if present]

Barcode + SKU + price + serial number [if present]

Barcode + SKU + price + serial number [if present]