# Recounting

Recounting products is useful when you are very unsure whether the counted (or not counted) quantities is actually correct.

{% hint style="info" %}

#### Recount = double-check

Think of recounting as simply a *double-check*.
{% endhint %}

### How to recount

{% stepper %}
{% step %}

#### Select products you want to recount

Identify products that require recounting during the stocktake.

<figure><img src="/files/nExvOneNyG5IYgahv3LK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Create the recount stocktaking

Click **Create recount with X product(s)**. The products are *moved* over to a new stocktake list, meaning they will be removed from the original stocktaking.

{% hint style="info" %}

#### Recount stocktaking name

The name of the stocktaking will automatically be set to the name of the original stocktaking, with "(Recounting)" or "(Omtelling)" added at the end of the name.
{% endhint %}

<figure><img src="/files/zJ0SKlpkfhA0M0msgFUH" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Start the recount

Click **Start** on the recount list to make it available in Assistant for counting.

<figure><img src="/files/cgzygf5IanTDcL7nQ4ry" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Count in Assistant

Count the products as normal.
{% endstep %}

{% step %}

#### Complete the recount

Review and complete the recount separately from the main stocktake.

<figure><img src="/files/QxpuLa7PxW2zJXz2v3UA" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/SPFpv8HVCcKno1Gpc76y" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="info" %}

#### Try to avoid recounts if possible

We recommend avoiding recounts when possible. Keeping everything in one stocktake gives you a single, complete report. Only use recounts when specific items genuinely need a second look.
{% endhint %}

***

### When to use recounts

#### Recounts are especially useful when:

* You suspect a counting error on specific products
* Products were miscounted (too many registered) and can't be adjusted directly

If you just forgot to count something, it's usually easier to resume the main stocktake and count it on that stocktaking.


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