> For the complete documentation index, see [llms.txt](https://docs.flowretail.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowretail.com/docs/day-to-day-operations/stock/stocktaking/tips-and-troubleshooting.md).

# Tips and troubleshooting

## Tips

#### ✅ **Do**

* **Divide and conquer –** Assign specific shelves or product groups to each person.
* **Mark as you go –** Stick a POST-IT note on shelves or boxes when they're counted.
* **Submit results as you go –** Battery dies? No problem—your progress is saved.
* **Run rolling stocktakes –** Count sections throughout the year instead of one massive annual count.
* **Export stock reports before and after –** Gives you a clear before/after comparison for accounting.

#### ❌  Don't do

* **Don't count while the store is open –** Sales during stocktake = discrepancies.
* **Don't choose "All products" unless strictly necessary –** It's harder to coordinate, and easier to lose track.
* **Ensure you review all items –** Items not counted will default to zero upon completion.
* **Don't forget misplaced products –** Customers move things around—check multiple locations.
* **Don't rush to Complete –** It's permanent. No undo.

## Accounting

Stocktaking calculates the inventory value for annual accounts by summing up the cost prices of all products to provide a total inventory value.

**After completing a stocktake, you'll have reports showing:**

* Inventory value before the count
* Inventory value after the count
* The difference (shrinkage/adjustment)

### **Relevant Norwegian accounting codes**

<table><thead><tr><th width="143.2734375">Code</th><th width="156.18359375">Type</th><th>Description</th></tr></thead><tbody><tr><td>1460</td><td>Debit</td><td>Inventory (asset)</td></tr><tr><td>4090</td><td>Credit</td><td>Inventory change</td></tr><tr><td>7800</td><td>Debit</td><td>Inventory discrepancy/shrinkage</td></tr><tr><td>7805</td><td>Debit</td><td>Inventory write-down</td></tr><tr><td></td><td></td><td></td></tr></tbody></table>

## Questions?

Stocktaking once a year? It's easy to forget the details.

We're here to help, just reach out to support.


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